In his blog, Jim Pelletier explores how a positive user experience (UX) in internal audit requires knowing your audience and taking time to adjust your communications accordingly so you can deliver your message to key stakeholders in a way that drives positive action.
Some key takeaways:
- Don’t make me think.
- I scan before I read.
- Visual connections are important.
- I don’t care how it works (aka – don´t bore me with details).
- Subtle clues waste time.
- Not everybody thinks like an auditor.
More about UX, start here.
Pääset lukemaan Jim Pelletierin koko alkuperäisen blogin tästä.