The Internal Audit Foundation and Deloitte collaborated to create the first in a three-part report series, “Moving Internal Audit Deeper into the Digital Age Part 1: A Structured Methodology for Leveraging Automation.” The report explores how the three types of robotic process automation (RPA) (probots, knowbots, and chatbots) — combined with cognitive intelligence (CI) and artificial intelligence (AI) — can add value. The machine learning capabilities can handle high-volume, repeatable tasks that previously required humans to perform. Such tasks include queries, calculations, and maintenance of records and transactions.
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