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Internal Auditors: It’s What You Say – AND How You Say It!

26 July 2021

We live in a world today where the words we choose are more important than ever. An insensitive comment made today is likely to elicit a much different response than the same choice of words would have garnered just a few years ago. People are sometimes rightly offended by the actual words that are used, but other times it is the unintentional tone used in delivery that elicits a negative reaction. For those of us who are career internal auditors, we understand that tone in our communications is vitally important.

Read the whole article from here.